Negativity is baffling me to me.
You know what I mean...when you call someone...someone in support role...for...ya know..SUPPORT and their first reaction to respond with a MILLION reasons why something won't work or why a solution is not an option. Maybe they should find a job working somewhere where their negativity is a job requirement. Like as a prison executioner or something equally horrible and melancholy.
Lighten up. Helping people is fun. Providing solutions gives you a purpose. Cheesh.
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